The Heart of England Co-op operates in partnership with
the UK's leading independent travel agency group, Travel,
which is owned by the Co-operative Group.
In
Bedworth & Royal Leamington Spa, Travel operates within
the Heart of England Co-op's specialist non-food stores,
with the ownership of the travel business retained by
the Heart of England Co-op Society.
Co-operative Travel is one of the UK's
fastest growing travel organisations
Its unique ''Traveller's Right to Know'' customer service
policy, which, among other things, guarantees customers
a ''warts and all'' second opinion on holiday destinations
and accommodation, has helped Co-operativeTravel become one of
the UK's fastest growing travel organisations.
Commitment to staff development
has been recognised with the Investor in People Award
Staff
training plays an important part within
Co-operative Travel and
its commitment to staff development has been recognised
with the Investor in People Award.
Co-operative Travel is the only major national travel group to
offer independent travel advice to customers, as it is
not connected to any tour operator.
Staff at the Travel travel agency in Bedworth are
recently celebrating recognition in two major national
awards schemes.
The first was a Gold Award for customer service from Travel,
while the second saw the branch reach the final 30 in
the Travel Agent of the Year awards organised by TIPTO,
the Truly Independent Professional Travel Organisation,
which is made up of independent tour operators from all
sectors of the travel industry.
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